Reliable Peptides Refund & Returns Policy

1. All Sales Are Final

All sales made by Reliable Peptides are final. No returns, refunds, or order cancellations are accepted under any circumstances, except as expressly outlined in the Damaged or Incorrect Items section below.

2. Why Returns and Refunds Are Not Accepted

Reliable Peptides supplies peptides and other research chemicals that are highly perishable and sensitive to handling, temperature, light, and storage conditions. Once an order leaves our facility and enters the shipping process, we can no longer control or verify how the products are stored or handled.

Because product integrity and quality cannot be guaranteed after shipment, we do not accept returns or issue refunds for any order, including but not limited to situations involving change of mind, ordering errors, or dissatisfaction with research outcomes.

3. Policy Applies to All Orders

This all-sales-final policy applies to all customers, all orders, and all products purchased from Reliable Peptides, without exception, whether standard, custom, promotional, or discounted.

4. Damaged or Incorrect Items (Limited Review)

If you receive an item that is damaged in transit or does not match your order, you must contact us within 48 hours of delivery so we can review the issue on a case-by-case basis.

To request a review, please email us at [support@reliablepeptides.com] with:

• Your order number
• A clear description of the problem
• Clear photos of the product, packaging, shipping label, and any visible damage

Submission of this information does not guarantee a refund, replacement, or credit. Outcomes, if any, are determined solely at our discretion after review of the evidence and shipment details. This is the only pathway by which an exception may be considered.

5. Review Your Order Carefully Before Purchasing

Because all sales are final, we strongly encourage you to review your cart, product selections, quantities, shipping address, and payment details carefully before submitting your order. If you have any questions about our products or need assistance before purchasing, please contact us prior to checkout.

6. Research Use Only

All Reliable Peptides products are intended for research use only and are not for human or veterinary use, diagnosis, treatment, or consumption. By placing an order, you acknowledge that you understand the nature of these products and agree to handle, store, and use them in compliance with all applicable laws, regulations, and institutional guidelines.

7. Contact Information

If you have questions about this Refund & Returns Policy, or need assistance before placing an order, please contact:

• Email: [support@reliablepeptides.com]
• Phone: [+1 (000) 000-0000]
• Mailing Address: [Reliable Peptides, Pepperidge Company, 1234 Example Lane, City, State, ZIP, Country]

Reliable Peptides may update this policy from time to time. Any changes will apply to future orders and will be posted on this page with the date of the latest revision.